All Systems Operational

About This Site

This page offers performance information for the following Snapsheet services. Check back here any time to get current status information, or subscribe to receive a notification in the event of interruptions.

If you are experiencing a real-time, operational issue with one of our services that is described below, please inform us by visiting https://snapsheet.zendesk.com and logging your issue.

Snapsheet Claims Operational
US Operational
EU Operational
AU Operational
Snapsheet Payments Operational
US Operational
EU Operational
AU Operational
Snapsheet Appraisal Services Operational
US Operational
Snapsheet Claims UAT Operational
US Operational
EU Operational
AU Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Feb 3, 2026

No incidents reported today.

Feb 2, 2026
Intermittent UAT Access Issues
Resolved - This incident has been resolved, and the latest UAT release has been successfully deployed. Please contact Snapsheet Support if you experience and further issues.
Feb 2, 20:11 CST
Monitoring - We have successfully deployed the latest UAT release, and we are monitoring to confirm no further issues.
Feb 2, 18:56 CST
Identified - We have confirmed that users may experience intermittent issues accessing claims in UAT. We have identified that the issues are related to an interruption with the UAT deployment caused by a Github incident (https://www.githubstatus.com/). We will continue to monitor and work to complete the deployment as soon as possible.
Feb 2, 17:02 CST
Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026
Sendgrid Email Blocks Impacting Some Microsoft Office Users
Resolved - We have received confirmation from SendGrid that the increased Microsoft inbox provider blocks are due to an issue with Microsoft, and that the issue is not isolated to SendGrid’s environment nor specific to their sending configuration.

While we are seeing improvement (reduction) of deferrals, Microsoft customers who are continuing to observe excessive deferrals and/or blocks should fill out the OLC Support request form at https://olcsupport.office.com/.

Thank you for your patience and understanding regarding this issue. If you have any further questions or concerns, please contact Snapsheet Support for assistance.
Jan 28, 10:35 CST
Update - We are seeing a some recovery in email deliverability following the disruption with our email delivery partner Sendgrid. While we are still awaiting official confirmation of a final resolution. We will continue to monitor the situation closely.
Jan 27, 13:59 CST
Update - Sendgrid is continuing to investigate the issue.

Updates from Sendgrid are available at https://status.sendgrid.com/.
Jan 23, 08:12 CST
Update - Sendgrid is continuing to investigate the issue.

Updates from Sendgrid are available at https://status.sendgrid.com/.
Jan 22, 19:56 CST
Identified - Sendgrid is currently investigating an issue with Microsoft that is causing some customers to experience degraded performance of Microsoft Outlook. This issue is resulting in failed deliveries of some emails from Snapsheet to the impacted Microsoft accounts.

Updates from Sendgrid are available at https://status.sendgrid.com/.
Jan 22, 17:34 CST
Jan 27, 2026
Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026
Jan 22, 2026
Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage