Snapsheet Claims - Slower Performance

Incident Report for Snapsheet

Resolved

This issue has been resolved and we're terribly sorry for the issue.
Posted Feb 08, 2022 - 14:38 CST

Monitoring

Snapsheet deployed a fix and is monitoring the situation.
Posted Feb 08, 2022 - 11:54 CST

Identified

Summary of Issue

- Time/Date Issue Identified --> Tuesday 2/8 at 8:09am CT

- Description of Issue --> When trying to access Snapsheet Claims, some users may encounter a blank screen and/or the page(s) load slowly.

- Next Steps --> Snapsheet is actively addressing this matter and is preparing a fix for the issue. Snapsheet will provide updates as new details become available.
Posted Feb 08, 2022 - 10:38 CST
This incident affected: Snapsheet Claims (US).