Twilio SMS Incident

Incident Report for Snapsheet

Resolved

Twilio Reported: All services impacted by the issues with the Twilio Rest API have recovered and are operating as intended. This incident has been resolved.

Posted Feb 14, 2024 - 16:31 CST

Update

Twilio: We're seeing recovery in the Twilio Rest API, impacting multiple Twilio services.

We will be monitoring all services to ensure a full recovery and provide another update in 30 minutes or as soon as more information becomes available.

Posted Feb 14, 2024 - 15:59 CST

Monitoring

Twilio reported that they have identified and are working to fix an issue around SMS. We are monitoring the incident on our end and will post any updates here.

Twilio Service Status: https://status.twilio.com/

Posted Feb 14, 2024 - 15:42 CST

This incident affected: Snapsheet Claims (US, EU).